Yes! While our webshop currently ships within Europe, we&apos;ve created a special request form for customers outside Europe. Fill it out, and our team will follow up with availability, pricing, and shipping options tailored to your region. We can offer DDP (Delivered Duty Paid), DAP (Delivered at Place), or EXW (Ex Works) shipping options depending on your preference and location.

Can I order Unifiber products outside of Europe?

Shipping within Europe typically takes 3&#x2013;7 business days, depending on your country and local delivery services.&#xA0;We ship Monday through Friday using carriers such as FedEx, UPS, DHL, or GLS&#x2014;chosen based on the destination and type of product.

How long does shipping take within Europe?

Yes. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real time.

Can I track my order?

We are unable to ship to PO boxes. However, we do deliver to most remote locations across Europe through our logistics partners.

Do you ship to PO boxes or remote areas?

We accept major credit cards (Visa, Mastercard) and bank transfers.&#xA0;We do not accept PayPal. All payments must be made in Euros (EUR).

What payment methods do you accept?

If your order has not yet been processed or shipped, we&apos;ll do our best to accommodate changes or cancellations. Please contact our customer support team as soon as possible.

Can I change or cancel my order?

Please take clear photos of the damaged packaging and items, then contact us immediately with your order number. Our team will assist you with a solution as quickly as possible.

What should I do if my order arrives damaged?

Yes! We support group orders for schools, rental centers, and clubs.&#xA0;Contact us with your request and we&apos;ll provide a tailored quote and shipping details.

Can I place a bulk or school order?

Shipping options and customs for UK and Swiss customers

We continue to ship to both the United Kingdom and Switzerland.&#xA0;These countries are treated as outside of the EU for customs purposes. We can ship using DDP (Delivered Duty Paid) or DAP (Delivered at Place) options.&#xA0;Customs duties and taxes may apply depending on the shipment value and product type.&#xA0;These are either payable upfront (if DDP) or directly to the carrier upon delivery (if DAP).

Do you ship to the UK and Switzerland?

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Unifiber

Information about shipping, ordering, and delivery options for Unifiber products.

Shipping & Orders

How do I choose the right mast for my sail?

What boom size should I choose?

Are Unifiber masts compatible with other sail brands?

Can I use Unifiber extensions with other masts?